Q: What is the difference between WCA Standard version, VS. the Micro chiller version?
A: The Standard version is a tough & rough industrial chiller designed to cool & regulate your water temperatures to your special needs. The Micro Mini chiller is the same tough & roughed industrial chiller, that has been miniaturized, digitized, and shrouded to fit under cabinet stands, and other tight places.
Q: Do I ever have to clean or service my chiller?
A: Yes, Your cooling system should be kept clean, dry, and well ventilated
Q: Does my chiller require service by specialized technicians only?
A: Routine maintenance can be done by you or any aquarium service company. However, refridgeration situations can be handled by any professional refridgeration company.
Q: How long can I expect my chiller to last?
A: If properly maintained the average service life is between 10 and 15 years.
Q: Does my WCA chiller carry a warrantee?
A: Yes. One year (from date of purchase) parts and labor.
Q: Do I need an additional pump to run my chiller?
A: No. Your existing pump can supply 300 to 400 gal/per hour. If not we recommend a RIO 2100 or equivalent.
Q: Why do WCA chillers out perform their competitors?
A: Because of our exclusive, high efficiency cooling coil.
Q: Are WCA chillers safe for saltwater use as well as freshwater?
A: Yes. These chillers are designed to meet high corrosion resistant standards. They are equally effective in fresh or saltwater.
Q: Are WCA chillers quiet?
A. Yes. They are extremely quiet and could be compared to a household refridgerator of the same horsepower.
Q: Will my WCA chiller control my temperature automatically?
A: Yes. All WCA chillers come equipped with adjustable thermostats.
Q: How are they shipped?
A: The majority are shipped UPS. The larger systems are shipped by trucklines.
Q: If I have any additional questions, who do I call?
A: You can contact West Coast Aquatics Monday-Friday 9:00am - 5:00pm (pst) at (805) 499-7866 and one of our customer service representatives will be happy to assist you!
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